Our technical services team is available to provide you with the support you need to keep your Kraus products running smoothly with maximum uptime.
Our support services include:
- Direct phone contact with Technical Services during business hours and an after- hours emergency number.
- Step by step guidance to get you up and running quickly.
- Troubleshooting technical challenges with you and providing resources to correct issues.
- If a challenge persists we will provide replacement parts or visit your site to ensure your dispenser is running accurately and reliably.
- Kraus Global warranty policy ensures you get replacement parts as quickly as possible.
Keep your dispensers and equipment running in top condition.
Kraus offers comprehensive maintenance training for all your technicians.
Find out more about our training programs
In order to maximize uptime and keep your dispensers running smoothly, Kraus Global recommends you keep a selection of vital parts on hand. For a complete list contact our Technical Services team.
For emergency situations when you require additional support as quickly as possible, Kraus Global stocks limited quantities of a variety of parts that can be shipped overnight. Kraus Global knows your dispensers well, so by providing only minimal information we can determine the the exact configuration of your dispenser to ensure you receive the right part every time.
For additional parts information or to speak to a Service Technician directly, please Contact Us
For quick reference when setting up or maintaining your CNG dispensers, the following Quick Start Guides and Technical Manuals have been provided below for your convenience.
If you require support troubleshooting an error code or have a question regarding your dispenser, please contact us:
- Parts Sales ext. 201
- Logistics ext. 215
- Technical Support ext. 212